How well we are meeting the Customers requirements
Critical to Quality Measures
Define the capability of a process
Improvement that reaches near-perfection
Achieve lasting business leadership and top performance
Customer is any person or organization
that receives a product or service (Output)
from our work activities (Process)Process is Series of Activities that:
Take Inputs,
Adds Value,
Produces OutputSix Sigma:Process FocusedSix Sigma Approach & Projects Six Sigma Sequence Generate Project IdeasTransfer “Best Practices”Select ProjectsDo ProjectsEveryone including: customers (Internal &External)
Even VendorsSix Sigma Council
Property
Area
DivisionalDMAIC Projects:
BB & Team
Quick Hits
Process owner
Designate best practice – Six Sigma Council (Division, Global)
iDMAIC
“Import” projects
Process owner
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