培训资料：餐厅服务英语
一、迎客、问候
1、Good morning/afternoon/evening, sir/madam, welcome to our coffee house/shop/restaurant.
2、How many person in your party?
二、带客入座
1、This way ,please. sir/madam. Follow me, please. sir/madam.
2、How about this table?
三、递菜单、酒水单
This is our menu and drink list ,sir/madam.
四、问饮品
1、Excuse me, sir/madam, would you like something to drinke?
2、we have ……..which one would you like?
五、上饮品
Excuse me, sir/madam, here is your …..
六、点菜
1、May I take your order now? sir/madam.
2、How would you like steak/Lamb chop?
How about your steak?
一二成Rare 三四成medium rare 五成medium
七八成medium well 全熟well done
七、重复点单
Excuse me, sir/madam, you ordered …
Would you like anything else?
八、服务面包
What kind of bread would you like? soft bread/hard bread…。
九、上菜
Here is your soup/salad/steak…… enjoy your meal, please。
十、餐中服务
1、Would you like some more… ?
2、May I take it away?
十一、餐后服务
1、Would you like to have some dessert?
2、Would you like some coffee or tea?
十二、结帐
1、This is your bill, thank you very much.
2、Sign your name and room number, please.
3、Would you like one check or separate?
4、Here’s your change.
西 餐 常 用 词 汇
水
果
苹果 apple
橘子 orange
梨 pear
香蕉 banana
葡萄 grage
菠萝 pineapple
草莓 strawberry
桃 peach
西瓜 water melon
柠檬 lemon
橄榄 olive
椰子 coconut
西柚 gragefruit
冬瓜 winter melon
蔬
菜
生菜 lettuce
青瓜 cucumber
豆腐 bean curd
西兰花 broccoli
洋葱 onion
蘑菇 mushroom
胡萝卜 carrot
红椒 red pepper
泡菜 pickle
土豆 potato
番茄 tomato
干辣椒 chilli
姜 ginger
调
味
品
盐 salt
番茄酱 ketchup
黄油 butter
黑胡椒 black pepper
辣椒油 chilli sauce
奶油 cream
酱油 soy sause
咖喱 curry
奶酪（芝士）cheese
醋 vinegar
果酱 jam
芥末 mustard
常
见
的
酒
水
喜力 Heineken
本地啤酒 Local Beer
汤力水 Tonic water
生力 San Miguel
可口可乐 Coco_cola
苏打水 Soda water
嘉士伯 Carlsberg
百事可乐 Pepsi_cola
红牛 Red bull
青岛 Tsing Tao
雪碧 Sprite
椰奶 Coconut juice
健力士 Guiness Stout
七喜 7 up
法国矿泉水 Perrier
科罗娜 Corona
健怡 Diet coke
依云 Evian
卡布基诺 Cappuccino
本地矿泉水
Local mineral water
本地啤酒 Local beer
长城 Great wall
王朝 Dynasty
