英式管家客人信息收集内容参考提要：酒水偏好DRINK PREFERENCE*饮食偏好FOOD PREFERENCES*茶/咖啡偏好TEA/COFFEE PREFERENCE*早餐时间BREAKFASR TIME
www.liushuye.com英式管家客人信息收集内容参考
客人信息/客史资料举例EXAMPLES OF ITENS FOR GUEST INFORMATION/HISTORY：
*客人生日BIRTHDAYS：
*客人周年纪念日ANNIVERSARY
*特殊事件SPECIAL OCCASION
*熟客REPEAT GUEST
*喜爱的游戏USUAL GAME PLAYED
*赌场市场开发人员CASINO HOST
*套房设置偏好SUITE PREFERENCE
*酒水偏好DRINK PREFERENCE
*饮食偏好FOOD PREFERENCES
*茶/咖啡偏好TEA/COFFEE PREFERENCE
*早餐时间BREAKFASR TIME
*早餐常规订单BREAKFAST STANDING ORDER
*偏爱枕头类型PILLOW TYPE
*衣橱护理WARDROBE CARE
*行李开包要求UNPACKING REQUESTED
*上次入住的管家BUTLER LAST VISIT
*红酒偏好WINE PREFERENCE
*音乐偏好MUSIC PREFERRED
*是否打高尔夫球GOLFER
*花卉偏爱FLOWERS PERFERRDE
*水果偏爱FRUIT PREFERRED
*报纸偏好MEWSPAPER
*家乡城市HOME CITY
*杂志偏好MAGAXINES READ
*客用品偏好PREFERRED AMENITY
*此前投诉内容PREVIOUS COMPAINTS
*本次入住投诉COMPLAINT THIS VISIT
*身体残疾PHYSICAL HANDICAP
*过敏ALLERGIES
*饮食需求注意DIETARY REQUIREMENTS
*喜爱的人或物LIKES
*厌恶的人或物DISLIKES
*衣物洗涤需求LAUNDRY REQUIREMENTS
*餐厅偏好PREFERRED RESTAURANTS
*套房就餐偏好SUITE DINING PREFERENCES
*行李打包请求REQUESTS PACKING
*水疗用户SPA USER SPA
*餐桌偏好PREFERED RESTAURANT TABLE
*套房陈设偏好PREFERRED SETTING OF SUITE
*特殊要求SPECIFIC REQUESTS
*随行设备EQUIPMENT BROUGHT ON VISIT
*别墅早餐TIME VILLA BREAKFAST SERVED
*电脑用户COMPUTER TYPE
*吸烟/非吸烟人士SMOKER/NON SMOKER
*香烟类型CIGSRETTE TYPE
*雪茄类型CIGAR TYPE
*卫浴用品偏好TOILETRIES PREFERRED
*电影偏爱MOVIES WATCHED
*英文水平LEVEL OF ENGLISH SPOKEN
*使用语言LANGUAGES SPOKEN
